Refund and Returns Policy

EXCHANGE:

Any product bought from Shanayat Fabric online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver an incorrect order or the product is faulty).

Exchange Policy is only liable within 3 working days after the goods are delivered.

EXCHANGE PROCEDURE:

Shanayat Fabric does not offer an exchange/refund policy once the order is processed. However, you are eligible for an exchange if we have delivered the wrong item to you or the one you received is faulty or damaged. In that scenario, you can contact us by emailing us at hello@shanayatfabric.com or call us at +91 70037 96527 along with your order number for us to schedule the right one for you.

ORDER CANCELLATION:

You may cancel your order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. Shanayat Fabric has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.